1. Acceptance and eligibility
By using this website, submitting a form or ordering services, you agree to these Terms and our Privacy Policy. If you act for a company, you represent that you have authority to bind it. You must be at least 18 years old and legally able to enter a contract.
2. Services and estimates
We offer website strategy, design, development, domain management, managed hosting, SSL, professional email setup, integrations, marketing setup and ongoing website care. The $500 Custom Business Website covers the scope described on the site in one language, subject to a final written proposal. Additional website languages are quoted separately.
Optional services are quoted separately. A final proposal confirms deliverables, exclusions, timeline and payment schedule before any purchase or work begins. Domain availability, premium-domain pricing and third-party subscriptions are always subject to verification.
3. Payments and recurring plans
All prices are in U.S. dollars unless stated otherwise. The base website is paid as $250 to begin and $250 after approval, before launch. Project payments may be made by bank transfer, Zelle or card. Taxes, advertising spend, merchant fees, optional services and third-party subscriptions are additional unless expressly included.
Each website requires an Essential, Business or Premium Website Care Plan. The selected plan starts at launch, renews monthly and requires an automatic payment method by card or bank debit. Every active plan includes standard domain renewal, managed hosting, SSL, one professional mailbox at contact@the-client-domain and that mailbox’s annual renewal. Each additional mailbox is a $50 one-time charge with no annual renewal fee unless the proposal says otherwise. Premium domains and nonstandard services may cost more with advance approval.
If a recurring payment fails, we may retry the payment and provide reasonable notice. We may pause non-emergency support and included updates while an undisputed balance remains overdue. Hosting may be suspended only after additional notice and a reasonable opportunity to cure. We will not intentionally allow a client domain to expire silently because of a short payment delay, but the client remains responsible for resolving overdue amounts and maintaining valid contact and payment information.
4. Cancellation, pauses and refunds
Unless a proposal says otherwise, a monthly plan may be canceled with 30 days’ written notice. The website, managed hosting and professional mailboxes remain active during that notice period and are deactivated at its end. At no charge, we will transfer the domain from our administrative account to the client’s registrar account and email a ZIP copy of the website files. We do not select, configure or migrate the website to a new hosting provider. Before our service ends, the client may arrange for the mailboxes to be migrated to a new provider or request that they be canceled. Continued email service depends on the new provider being configured in time. Cancellation does not erase charges already incurred or third-party commitments.
The initial $250 project payment is nonrefundable after work begins. A client may pause the project and resume it later; the remaining $250 must be paid before launch. There is no maximum deadline for the client to provide text and images, but every delay directly extends the delivery timeline. If a client cancels during creation, we will provide the materials produced to date as a ZIP. The domain remains under our technical administration until the service is canceled. After cancellation, the client has 30 days to transfer the site files and domain to a provider of their choice.
Because services are customized, fees for completed work, work already started and purchased third-party items are nonrefundable except where required by law. If we cancel before delivering paid work, we will refund the portion paid for services not performed, excluding nonrefundable third-party costs.
5. Client responsibilities
You agree to provide accurate business information, final text, timely feedback, lawful instructions and properly licensed images and other materials you are authorized to use. Copywriting, image sourcing, custom photography, logo design and visual identity are not included unless stated in the proposal and may be quoted separately. You are responsible for the legality and accuracy of your business claims, products, services, policies and submitted content.
There is no maximum deadline to provide content, but delays in content, approvals, access or feedback directly extend the delivery timeline. You must review the website before approval and promptly report errors. You are responsible for keeping account credentials secure and for complying with laws applicable to your business, including privacy, accessibility, advertising and industry-specific requirements.
6. Revisions, managed updates and add-ons
The base website includes two standard revision rounds unless the proposal says otherwise, and each round may group multiple small corrections submitted together. Corrections required to deliver the approved scope remain included. Changes of direction, new functionality and requests outside the approved scope are defined and quoted separately, and additional work begins only after the client approves that quote.
The standard service is fully managed. Clients do not edit the website directly; all changes must be requested by email. A CMS or self-service administration panel is not available. One included monthly website update is a content or configuration request that takes up to 30 minutes. Included updates reset each month, do not roll over and must be used for the active website. New pages, redesigns, custom functionality, copywriting, translations, e-commerce, complex integrations and requests exceeding 30 minutes are outside the monthly update allowance and are quoted before work begins.
Essential targets a first response within two business days, Business within one business day and Premium within six business hours. These are first-response targets, not guaranteed completion times.
7. Ownership and portfolio use
You retain ownership of the content, images and other materials you provide. You are the registrant and legal owner of your domain. While the service is active, we may act as technical administrator so we can manage renewals and settings. After full payment, you own the project-specific visual deliverables created for you, except for third-party materials and our managed platform, pre-existing tools, reusable components, know-how, templates and systems. We grant the rights reasonably needed to use those retained elements as part of the delivered website.
Unless you ask us in writing before launch, you grant us permission to identify your business and display the completed public website in our portfolio and marketing. We will not publish confidential, private or unpublished client materials.
8. Domains, hosting, email and third parties
The included standard domain is an available .com using the client’s business name when possible. If it is unavailable, we suggest available .com alternatives for the client to approve. We can also migrate an existing client-owned domain. Registration and migration remain subject to availability, registrar policies, registry rules and applicable transfer restrictions. Premium domains and nonstandard extensions are quoted separately.
We use the approved client registrant information whenever possible. You must keep ownership and contact information accurate. Transfer assistance is available after outstanding balances are resolved and remains subject to the registrar’s and ICANN’s then-applicable transfer restrictions; we do not impose an arbitrary transfer waiting period of our own.
Hosting, registries, email, payment, booking, advertising and other integrations depend on third-party platforms. Their availability, policies, pricing and outages are outside our control. We are not responsible for a third party’s independent acts, but we will provide the support included in your plan.
9. Acceptable use
You may not use the website or our services for unlawful, fraudulent, deceptive, infringing, abusive or malicious activity; to distribute malware or spam; to violate privacy or intellectual-property rights; or to interfere with systems or other users. We may suspend affected services when reasonably necessary to prevent harm or comply with law.
10. No guaranteed business result
We will perform services with reasonable professional care. Design, search visibility, advertising, traffic, sales, conversion, uptime and business outcomes depend on many factors, so no specific ranking, revenue, lead volume or result is guaranteed. Except for express written commitments and rights that cannot legally be excluded, services are provided without additional warranties.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits, revenue, data or business opportunity. Our aggregate liability arising from a service is limited to the amount you paid us for that service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law or to liability that cannot legally be limited.
12. Indemnity and disputes
You agree to defend and indemnify us against third-party claims arising from materials or instructions you provide, your business practices, your unlawful use of the service or your breach of these Terms, except to the extent caused by our own unlawful conduct.
Before filing a claim, both parties will attempt in good faith to resolve it by written notice and at least 30 days of informal discussion. Unless applicable law requires otherwise, these Terms are governed by the laws of the U.S. state where Let Me Build Your Site has its principal place of business, without regard to conflict-of-law rules, and disputes will be brought in courts with jurisdiction there.
13. General terms and contact
A project-specific signed agreement controls if it conflicts with these general Terms. If a provision is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. You may not assign a project without our written consent; we may assign these Terms in connection with a business reorganization or sale.
We may update these Terms prospectively. Material changes will be posted with a revised date and do not reduce rights already earned under an accepted proposal. Contact: contact@letmebuildyoursite.com.